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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rob Holder

Rob Holder

August 29, 2026

5  out of  5
rating by Rob Holder
"They are always prompt with returning phone calls and informing me of rate decreases when it can benefit my situation."
We responded:
"Rob, thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Celia Olson

Celia Olson

August 27, 2026

5  out of  5
rating by Celia Olson
"They are great!"
We responded:
"Celia, thank you for 5 star review! We appreciate you and are happy you are part of our insurance family!"
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steve haase

August 27, 2026

5  out of  5
rating by steve haase
"we couldn’t be more pleased with Victor and everyone in his office"
We responded:
"Steve, thank you for sharing your experience with our agency! We appreciate you and are happy you are part of our insurance family!"
Profile photo of T Nguyen

T Nguyen

August 27, 2026

5  out of  5
rating by T Nguyen
"Super responsive on support. I have not had any bad issues when I have questions, or claims. The team has answered everything that I've had asked. Whether it is regarding why insurance on EV has gone up to what I should do regarding roofing."
We responded:
"Thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Sam Mayes

Sam Mayes

August 26, 2026

5  out of  5
rating by Sam Mayes
"They are all very helpful, and get what you want done."
We responded:
"Sam, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Tanner Welch

Tanner Welch

August 24, 2026

5  out of  5
rating by Tanner Welch
"After several months of having our account a little out of sorts with our old agent, Amber with the Victor Kim office was extremely helpful with getting everything corrected or sorted out. All in all, we've had a positive experience with State Farm over the years and would recommend this office to any of our friends and family looking for coverage."
We responded:
"Tanner, thank you for sharing your experience with our agency and our team member Amber! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Margaret Kocher

Margaret Kocher

August 19, 2026

5  out of  5
rating by Margaret Kocher
"They’ve been my insurance providers for years! Amazing service!"
We responded:
"Margaret, thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Julian Arredondo

Julian Arredondo

August 14, 2026

5  out of  5
rating by Julian Arredondo
"We've been a State Farm client for over 30 years, but switched to the Victor Kim Team six months ago. Unfortunately, we've had a couple hail related claims this year and this Team has been incredibly helpful and responsive, including helping us with some claim related delays. Well done you guys and THANKS!"
We responded:
"Julian, thank you for sharing your experience with our agency during the recent claim process. We appreciate you and will always be here for you anytime you need us!"
Profile photo of Ken Audus

Ken Audus

August 14, 2026

5  out of  5
rating by Ken Audus
"Easy to contact on vehicle removal and the addition of a new vehicle to our policy. Quick text and e-mails, all business taken care of and new cards issued with about 30 minutes!"
We responded:
"Ken, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and are here for you anytime you need us!"
Profile photo of Jill Lollas

Jill Lollas

August 10, 2026

5  out of  5
rating by Jill Lollas
"Quick service! Easy to work with!"
We responded:
"Jill, thank you for sharing your experience with our agency! We appreciate you and are here for you anytime you need us!"
Profile photo of carol horvath

carol horvath

July 30, 2026

5  out of  5
rating by carol horvath
"So easy to work with. They answered all my questions and best of all saved me some money"
We responded:
"Hi Carol, Thank you for your 5-star review! We appreciate you! And are happy to have you as part of our insurance family!"
Profile photo of Moran Alon

Moran Alon

July 28, 2026

5  out of  5
rating by Moran Alon
"Amazing service! quick response time and great prices. the entire team is amazing."
We responded:
"Moran, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Isabella Collazo

Isabella Collazo

July 28, 2026

5  out of  5
rating by Isabella Collazo
"Victor's assistant was so helpful and was quick to get things done. Thank you!"
We responded:
"Isabella, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
Profile photo of Sandra Fleissner

Sandra Fleissner

July 25, 2026

5  out of  5
rating by Sandra Fleissner
"Fantastic service! Very quick to respond and take care of your needs!"
We responded:
"Sandra, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
Profile photo of Christine Millsop

Christine Millsop

July 23, 2026

5  out of  5
rating by Christine Millsop
"Great customer service!"
We responded:
"Christine, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
Profile photo of Kristine Martinez

Kristine Martinez

July 23, 2026

5  out of  5
rating by Kristine Martinez
"Victor Kim and his staff always get us quick responses to questions and claims. Staff is always professional and friendly, and send me information as I ask for it. We have been with this office over 20 years and have never had any problems."
We responded:
"Kristine, thank you for sharing your experience with our agency! We appreciate you and your loyalty to our agency over the last 20 years means the world to us! We are happy you are part of our insurance family!"
Profile photo of Arlene Talbert

Arlene Talbert

July 22, 2026

5  out of  5
rating by Arlene Talbert
"Great customer service. They went over & beyond to help get our car fixed!"
We responded:
"Arlene, thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Ward Slocum

Ward Slocum

July 22, 2026

5  out of  5
rating by Ward Slocum
"Amanda Edmonds at StateFarm provided me with excellent customer service today! She was so polite, helpful, and knowledgeable about my insurance policies with StateFarm. I would highly recommend StateFarm @ Victor Kim’s Office."
We responded:
"Ward, thank you for sharing your experience with our team member Amanda! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Chris Beas

Chris Beas

July 21, 2026

5  out of  5
rating by Chris Beas
"The staff do a great job. I have never had a bad experience with any of them. Cameron even went above and beyond with my new car by making changes to help cover the windshield of my jeep."
We responded:
"Chris, thank you for sharing your experience with our agency and our team member Cameron! We appreciate you and are here for you anytime you need us!"
Profile photo of C “CSparky” Sparks

C “CSparky” Sparks

July 21, 2026

5  out of  5
rating by C “CSparky” Sparks
"Very informative and willing to assist. Cares about your needs and offers alternatives if necessary. The website is also easy to navigate. They aren’t afraid to pick up the phone and call either. Very responsive."
We responded:
"Thank you for sharing your experience with our agency! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Nolan Bauer

Nolan Bauer

July 20, 2026

4  out of  5
rating by Nolan Bauer
"I have use Victor Kim's office with State Farm for over 18 years now they have always been there when I have needed them. State Farm is price with that being said I also haven't been with another insurance company, so I can't compare there pricing to anyone else."
We responded:
"Nolan, thank you for sharing your experience with our agency! Your loyalty to our agency means the world to us! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Janis Macias

Janis Macias

July 20, 2026

5  out of  5
rating by Janis Macias
"Quick responses to all questions is appreciated."
We responded:
"Janis, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
Profile photo of Yafet Baderga

Yafet Baderga

July 20, 2026

5  out of  5
rating by Yafet Baderga
"Ben was very helpful to my 3 roommates and I, and I couldn’t ask for a better experience setting up our renter’s insurance!"
We responded:
"Yafet, thank you for sharing your experience with our team member Ben! We appreciate you and welcome to our agency!"
Profile photo of Linda McKeirnan

Linda McKeirnan

July 17, 2026

5  out of  5
rating by Linda McKeirnan
"Good communication and customer service."
We responded:
"Linda, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
Profile photo of Michelle Weaver

Michelle Weaver

July 15, 2026

5  out of  5
rating by Michelle Weaver
"I’ve used Victor Kim for the past 25 yrs+ and I always get 5 star service. Texts/emails/phone calls are all responded to within the hour, and all my questions answered. Often times I’ll ask a question and they call to explain all the details. Wonderful office, respectful representation from everyone in the office. From time to time I send all my insurance needs out for others to provide price proposals and they come close, but never lower than State Farm/Victor Kim’s office."
We responded:
"Michelle, thank you for sharing your experience with our agency! Your loyalty to our agency means the world to us! We appreciate you and will always be here for you. Anytime you need us!"