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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sara Bettge

Sara Bettge

August 14, 2025

5  out of  5
rating by Sara Bettge
"I have been with State Farm for 15 years. Best customer service and always friendly!"
We responded:
"Sara, Thank you for sharing your experience with our agency! We appreciate you and are here for you anytime you need us!"
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Leslie Ruiz

August 6, 2025

5  out of  5
rating by Leslie Ruiz
"This team is amazing! Dylan my insurance agent is always very quick to respond to my questions. Very helpful!"
We responded:
"Leslie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Newlin

July 29, 2025

4  out of  5
rating by Brenda Newlin
"Great team!"
We responded:
"Thanks Brenda for sharing your experience with our office! We appreciate you and are here for you anytime you need us!"
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Jessica Dirks

July 16, 2025

5  out of  5
rating by Jessica Dirks
"Ben was great to work with and was super helpful on my process of switching my auto insurance policy over! Answered all my questions and made the whole process quick and painless. Highly recommend him if you are needing a new policy!"
We responded:
"Jessica, Thank you for sharing your experience working with Ben! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Kleiner

July 1, 2025

5  out of  5
rating by Chris Kleiner
"Shout out to Brooke for going above and beyond! Your processes and organizational skills are on fire! Victor is lucky to have you!"
We responded:
"Chris, we’re thankful for your feedback and for sharing your experience with our team member Brooke! We appreciate you and t’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Conley

July 1, 2025

5  out of  5
rating by Melissa Conley
"Brooke Abram is very helpful and knowledgeable!"
We responded:
"Melissa, Thank you for reviewing our State Farm office and sharing your experience with our team member Brooke! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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S Kan

June 30, 2025

5  out of  5
rating by S Kan
"Victor was very helpful and more importantly saved me alot of money on my auto policy."
We responded:
"Thank you for sharing your experience with our agency! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Susan Meinen

June 30, 2025

5  out of  5
rating by Susan Meinen
"Recently switched back to State Farm with Victor as my agent. Victor is very helpful and patient, with great explanations of coverage options. He made the experience seamless. Thank you, Victor!"
We responded:
"Susan, Thank you for sharing your experience with our agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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eMJaye Pea

June 28, 2025

5  out of  5
rating by eMJaye Pea
"Being with Progressive for the majority of my car owning time, I had been happy with them until recently. My rates have been greatly increasing and I had a difficult time with one of my accident claims I submitted with them. Working with Victor Kim on getting a quote and switching insurance companies was easy and he explained everything and answered any questions I had. I am looking forward to working with Victor and his office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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dan gier

June 25, 2025

5  out of  5
rating by dan gier
"Victor Kim came highly recommended from a friend, and his office lived up to the praise. Dylan was great to work with and found us tremendous savings."
We responded:
"Dan, we’re honored by your positive feedback! Thanks for sharing your experience with our agency! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edwin Julianto

June 19, 2025

5  out of  5
rating by Edwin Julianto
"I had a great experience working with Victor Kim at State Farm. He was friendly, professional, and took the time to clearly explain all my insurance options. I really appreciated how patient and thorough he was in making sure everything fit my needs. It’s not always easy navigating insurance, but Victor made the whole process smooth and stress-free. Highly recommend him if you're looking for someone reliable and easy to work with! 06/18 I also had the opportunity to work with Amanda and Lee. They were so helpful and patience with all my questions and concerns. You really have a winning team there, Victor! Thank you."
We responded:
"Edwin, Thank you for the 5-star review and for sharing your experience with our office! We appreciate you and are here to be of service anytime you need us!"
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Christopher Hales

June 19, 2025

5  out of  5
rating by Christopher Hales
"Very friendly and knowledgeable staff. Very easy process and they took care of everything, giving me confidence in my decision to switch carriers, and more importantly, agencies. Highly recommend Dylan, their staff, and Victor"
We responded:
"Christopher, Thank you for sharing your experience with our agency! We appreciate you and if you ever have any questions or need assistance, we’re here to help!"
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Grant Sisk

June 19, 2025

5  out of  5
rating by Grant Sisk
"Very responsive and great team! Dylan has made the process very seamless."
We responded:
"Grant, Thank you for your 5-star review! My State Farm team and I appreciate you! We are happy you are part of our insurance family!"
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Austin Swegle

June 18, 2025

5  out of  5
rating by Austin Swegle
"Absolutely amazing team that works here. Very helpful in every stage of setting up my insurance. Answered all my questions, provided helpful feedback, explained everything in detail to make sure I understood everything about my policy. Overall a very fantastic experience!"
We responded:
"Austin, thank you for sharing your experience with our agency! We appreciate you and here for you anytime you need us!"
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Trinity B

June 13, 2025

5  out of  5
rating by Trinity B
"Working with Victor was great, he made everything super easy and was very helpful and kind answering all of my questions!"
We responded:
"Trinity, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Iris Wong

June 12, 2025

5  out of  5
rating by Iris Wong
"Gracias por tu buen trabajo"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joshua Vance

June 11, 2025

5  out of  5
rating by Joshua Vance
"Victor reached out quickly, was easy to work with and took care of my concerns. Recommend!"
We responded:
"Josh, thank you for sharing your experience with our agency! We look forward to continuing to provide you with great service! We appreciate you and are here for you anytime you need us!"
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Amber Schleicher

June 11, 2025

5  out of  5
rating by Amber Schleicher
"Simply the best. Better than the rest. Available, consistent, and professional team environment. Victor leads by example and it shows with how his entire team performs."
We responded:
"Amber, Thank you for the 5-star review and for sharing your experience with our service! We appreciate you and are happy that you are part of our insurance family! "
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Clement S

June 10, 2025

5  out of  5
rating by Clement S
"Victor Kim and his team at State Farm were absolutely fantastic! Victor was incredibly helpful and took the time to explain everything clearly, making the whole process easy to understand. He was friendly, professional, and really made me feel confident in my coverage choices. On top of that, the rates he offered were excellent. Highly recommend him if you're looking for great service and peace of mind with your insurance!"
We responded:
"Clement, Thank you for your 5-star review and for sharing your experience with us! We appreciate you are here for you anytime you need us!"
Profile photo of Sarah Noulles

Sarah Noulles

June 10, 2025

5  out of  5
rating by Sarah Noulles
"Customer service is top notch - always extremely helpful and provides the best value for the service!"
We responded:
"Sarah, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you and If there is anything else we can do to help, please let us know!"
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Kim Woodall

June 10, 2025

5  out of  5
rating by Kim Woodall
"I have been a customer of Victor Kim’s State FARM insurance agency For 25 years. The reason I’ve stayed with Victor’s agency for that amount of time is because of all the fantastic customer service and follow up. My vehicle and accidents have always been taken care of in perfect order. I just had a homeowner’s claim from a burst pipe during the freezing weather that was handled specifically by their office with the claims department on my behalf. The outcome was far better than I ever expected! Victor Kim’s team is the best!"
We responded:
"Kim, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! We appreciate you and are here for you anytime you need us!"
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Sidney Sivik

June 9, 2025

5  out of  5
rating by Sidney Sivik
"Nai was very sweet and helpful. Thank you"
We responded:
"Thanks Sidney, we’re thankful for sharing your feedback and experience working our team member Nai! It’s our pleasure to assist you with your insurance needs. We appreciate you and are here for your anytime you need us!"
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Reyna Grave

June 6, 2025

5  out of  5
rating by Reyna Grave
"Excellent Service !! The team is friendly and always trying to help. Very good experience. Thank you !!"
We responded:
"Reyna, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Libby Dixon

June 5, 2025

5  out of  5
rating by Libby Dixon
"I cannot give enough praise to Amanda for her attentiveness, her knowledge and kindness when working with her after our vehicle was stolen. Amanda was truly instrumental in getting our vehicle back and repairs processed. She absolutely took a lot of the stress off our family during what was a really chaotic time. I am so grateful for her and I hope she is acknowledged for her hard work!"
We responded:
"Libby, Thank you for your 5-star review and for sharing your experience with our team member Amanda! We appreciate you and are here for you anytime you need us! "
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whitney Cordy

May 28, 2025

5  out of  5
rating by whitney Cordy
"We used him when we lived here a couple years ago and when we moved back we knew we had to contact him. He was so easy to work with, answered all my questions and explained all of the coverage. Would definitely recommend giving him a call for coverage."
We responded:
"Thanks Whitney, appreciate your 5-star review and sharing your experience with our office! We appreciate you and are here for you anytime you need us!"