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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo Ellen Jung

March 20, 2025

5  out of  5
rating by Jo Ellen Jung
"I am very happy and glad that I switched over to this office. Very professional, communication was excellent and they handled everything very quickly and efficiently."
We responded:
"Thank you for your 5-star review! We appreciate you, my team and I are here for you anytime you need us!"
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Peter Lian

March 18, 2025

5  out of  5
rating by Peter Lian
"After sixteen years with AAA, we began to notice a decline in customer service and an increase in our annual rates. My wife decided it was time to shop around for a better deal. We reached out to Victor Kim at State Farm and scheduled an appointment. I'm glad we switched from AAA to State Farm; we received better coverage at a significantly lower price. Victor Kim and his team are eager to help customers save money and are knowledgeable and skilled in their field. I highly recommend calling them if you want to save more money."
We responded:
"Thanks Peter for sharing your experience with our agency! We appreciate you, we are happy we were able to provide you a much better insurance value! We are here for you anytime you need us!"
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Travis Strausbaugh

March 12, 2025

1  out of  5
rating by Travis Strausbaugh
"Saved almost 70% by switching insurance carriers. Pathetic customer service, overpaid rates , failed to cancel my policy in a timely manner , almost 2 weeks after I made the request. I definitely don't recommend this agency or State Farm because of their rates and ethics."
We responded:
"Hi Travis, we did cancel your auto insurance per your request on the day you notified us on 2-25-2025. We’re genuinely sorry for any issues, you can call me anytime at 913-782-9900 and I will be happy to address any concerns you have. We are dedicated to providing exceptional customer service. Have a good afternoon."
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Jeanette Espinoza

March 12, 2025

5  out of  5
rating by Jeanette Espinoza
"Priscilla is awesome!! The whole staff is awesome."
We responded:
"Thanks for sharing your experience with our agency! We appreciate you Jeanette and are here for you anytime you need us!"
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Derrick Johnson

March 12, 2025

5  out of  5
rating by Derrick Johnson
"Great experience very easy to work with. All my questions were answered. Victor has a top notch team that take care of their customers."
We responded:
"Hi Derrick, Thank you for taking the time to share your experience with our agency! We appreciate you! If you ever have any questions or need assistance, we’re here to help!"
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Stacie

March 10, 2025

5  out of  5
rating by Stacie
"Thanks for lowering my insurance from geico! Saved me 200 dollars a month! Highly recommended!!"
We responded:
"Hi Stacie, we appreciate your review! And are happy to save you $ 200 per month! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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carol horvath

March 6, 2025

5  out of  5
rating by carol horvath
"So easy to work with. They answered all my questions and best of all saved me some money"
We responded:
"Hi Carol, Thank you for your 5-star review! We appreciate you! And are happy to have you as part of our insurance family!"
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bumparoo 2000 (bumparoo)

February 27, 2025

4  out of  5
rating by bumparoo 2000 (bumparoo)
"Questions were quickly answered and the process to insure my brand new motorcycle were swift and painless. Even helped with a couple other questions while I was on the phone. Thank you for the assistance Ms. Edmonds!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing our agency for your insurance needs."
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Millie Nichols

February 25, 2025

5  out of  5
rating by Millie Nichols
"Entire office is amazing!!!! Brooke was the best and helped our family save over $500 per month on our car insurance. Love this office!!!"
We responded:
"Hi Mille, we’re thankful for your feedback! My team and I are happy to have saved your family over $ 500 per month! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Adams

February 25, 2025

5  out of  5
rating by Joe Adams
"State farm agent Brooke is amazing. Everytime I talked to her she helps me and answer any questions I have. Brooke is very nice and very informative. I acutal ask for Brooke directly everytime I call."
We responded:
"Hi Joe, Thank you for your 5-star review and for sharing your experience with our team member Brooke! She does an amazing job and cares deeply about our clients. We appreciate you and are here for you anytime you need us!"
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Neena Singla

February 21, 2025

5  out of  5
rating by Neena Singla
"Victor Kim State Farm is an excellent company. I bought renters insurance. Benjamin helped me in getting renters insurance. Benjamin was really helpful, polite, patient and provided me the best customer support. He was outstanding!!!! I feel like valued customer."
We responded:
"Neena, thank you for sharing your experience with our office and our team member Benjamin! We appreciate you and are happy you are part of our insurance family!"
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Miguel Utrillas

February 14, 2025

5  out of  5
rating by Miguel Utrillas
"Amber has the warmest voice, best attitude and customer approach i have experienced. The rest of people have also been helpful, always polite and happy to assist. Definedly a good team of professionals. Thanks"
We responded:
"Miguel, thank you for reviewing our State Farm office and sharing your experience with our team member Amber! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicole Becker

February 14, 2025

5  out of  5
rating by Nicole Becker
"Very friendly and helpful!"
We responded:
"Nicole, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mack Duffy

February 10, 2025

5  out of  5
rating by Mack Duffy
"This was definitely one of the best experiences I've had with an insurance company! Getting a quote was quick and painless and I felt great about the process."
We responded:
"Mack, Thank you for taking the time to share your thoughts and for the 5-star review! We’re glad to know you’re satisfied with the service and responsiveness of our agency. If you ever have any questions or need assistance, we’re here to help!"
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Megan Adams

February 6, 2025

5  out of  5
rating by Megan Adams
"We've worked with Victor and his team the last 7+ years and have had a great experience with his agency!! (Our previous insurance agent at a different company we had for 14.5 years, and so when we left, we wanted to make sure the leap was worth it-which it absolutely was). Victor is kind, friendly and cares about his customers and has great attention to detail. I highly recommend his agency to anyone who may be looking for a positive change for their home and auto needs!"
We responded:
"Thanks Megan, we appreciate your review and sharing your experience with our agency! We are here for you anytime you need us and are happy that you are part of our insurance family!"
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Hannah Reedy

February 6, 2025

5  out of  5
rating by Hannah Reedy
"Victor and his team are top-notch. I have had nothing but stellar experiences with them throughout the years. They are quick to respond to any inquiries, super friendly and have made the process of moving or switching cars easy and stress-free. Would highly recommend."
We responded:
"Thanks Hannah, for sharing your experience with our agency and for the 5-star review! We’re thrilled knowing you have had a positive experience with us, your satisfaction is our top priority! We look forward to continuing to support your insurance needs and are here for you anytime you need us!"
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Moran Xu

February 5, 2025

5  out of  5
rating by Moran Xu
"Thank you for helping me save a lot on insurance. Highly recommend."
We responded:
"Thanks Moran, we appreciate your review! We are delighted to know you had a great experience with our agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tiffany Branson

January 29, 2025

5  out of  5
rating by Tiffany Branson
"We have been with Victor Kim's office since approximately 2006. We have had our homes and all our cars. I never have any issues and they are always quick to help me find whatever answers I need. Everyone in their office is always so helpful!"
We responded:
"Tiffany, we are thankful for your 5-star review and sharing your experience with our agency! It’s our pleasure to assist you with your insurance needs. We appreciate you and are here for you anytime you need us!"
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Karen Chadwick

January 28, 2025

5  out of  5
rating by Karen Chadwick
"Very detailed, very helpful and very quick customer service!"
We responded:
"Karen, thank you for the 5-star review and for sharing your experience with our agency! If you ever have any questions or need assistance, we’re always here to be of service!"
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WHITNEY KING

January 28, 2025

5  out of  5
rating by WHITNEY KING
"So far so good! Victor was able to save us 400 dollars a month for our home and auto insurance. He was very informational and professional. I highly recommend them."
We responded:
"Whitney, thank you for your 5-star review and for sharing your experience with our agency! We are happy to that you are part of our insurance family and are always here to be of service!"
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Doug Flerlage

January 28, 2025

5  out of  5
rating by Doug Flerlage
"Victor was quick to respond and took the time to explain everything where it was easily understood. He gave us several options and advice on the best insurance coverage to work for us. We were looking for an insurance company to replace our Geico auto and home bundle as their prices had gone up quite a bit. Victor was able to give us the same coverage or better for a lower cost then Geico. He is very knowledgeable, helpful , and very patient in helping. I wish all salespeople were as good as Victor."
We responded:
"Doug, thank you for your 5-star review! We appreciate you and here for you anytime we can be of service!"
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Linda Souriyadeth

January 27, 2025

5  out of  5
rating by Linda Souriyadeth
"Finally “broke up” with my other provider after many decades of loyalty. Dylan and team made it easy for me. Transferring services was seamless. The office staff are friendly and responsive. I had lots of questions and they were very helpful. Highly recommend."
We responded:
"Linda we’re honored by your positive feedback and 5-star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jonathan Greenlee

January 8, 2025

5  out of  5
rating by Jonathan Greenlee
"Amanda and the entire team at Victor Kim's agency have been amazing partners! They are always quick to respond and very helpful. I highly recommend their agency!"
We responded:
"Jon, thank you for sharing your experience with our office! We are happy that you are part of our insurance family. If you ever have any questions or need assistance, we’re here to help!"
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Weston Gehlbach

December 30, 2024

5  out of  5
rating by Weston Gehlbach
"Amanda is always very fast to respond. My favorite part is that we can communicate over text which is super helpful. Great doing business with them. Always very helpful/knowledgeable. 5/5!!"
We responded:
"Weston, we appreciate your 5-star review! We are delighted to know you had a great experience with our agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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STEVE

December 29, 2024

5  out of  5
rating by STEVE
"Best State Farm agent/agency in the Midwest. An honest agent. Great staff. Ed gets the job done. If you need insurance, this is the place to go."
We responded:
"Thank You for the very nice review Steve! We appreciate you and happy you are part of our insurance family!"