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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Shunk

Lisa Shunk

September 24, 2026

5  out of  5
rating by Lisa Shunk
"I’ve had to make some changes to my insurance this year, and there were some issues getting things switched. Amber has been amazing in her tireless advocacy for me! It’s been a huge headache for her, but I have really appreciated having someone knowledgeable dealing with it with and for me. She’s been fantastic and everything is finally worked out. Thank you Amber!!"
We responded:
"Lisa, thank you for sharing your experience with our team member Amber! We appreciate you and will always be here for you anytime you need us!"
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Forrest Brown

September 24, 2026

5  out of  5
rating by Forrest Brown
"Knowledgable and professional."
We responded:
"Forrest, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
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yahilin muñoz

September 22, 2026

5  out of  5
rating by yahilin muñoz
"I had a great experience working with Adriana Velasquez She was very helpful, professional, and patient throughout the entire process. She took the time to explain everything clearly and made getting my car insurance easy and stress-free. I really appreciate her excellent customer service and highly recommend her!"
We responded:
"Yahilin, thank you for sharing your experience with their team member Adriana! We are glad she helped make the car insurance process easy and stress-free! We welcome you to our agency and will always be here for you anytime you need us!"
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Gene Strid

September 22, 2026

5  out of  5
rating by Gene Strid
"Cameron was very helpful and efficient."
We responded:
"Gene, thank you for the 5 star review and for sharing your experience with our team member Cameron! We appreciate you and are here for you anytime you need us!"
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theresa skaggs

September 21, 2026

5  out of  5
rating by theresa skaggs
"One of the reasons Victor Kim had been my insurance agent for YEARS is the people that work in his office. They ALL bend over backwards to help you and you cannot buy that kind of customer service!"
We responded:
"Theresa, thank you for sharing your experience with our agency! We appreciate your loyalty and will always be here for you!"
Profile photo of Kelly Hilden

Kelly Hilden

September 21, 2026

5  out of  5
rating by Kelly Hilden
"My daughter's vehicle was in a severe hail storm. We worked with Amanda who explained all of our options and worked with the State Farm claims department on our behalf. We have had other claims (vehicle and home) since we've been with Victor Kim's office and have always received exceptional service. Each person that I have spoken with has been friendly and provided the information that I needed. I really appreciate the effort they put into helping their customers!"
We responded:
"Kelly, thank you for sharing your experience with our team member Amanda during the claim process. We appreciate you and will always be here for you anytime you need us!"
Profile photo of Corey Scott

Corey Scott

September 18, 2026

5  out of  5
rating by Corey Scott
"Amanda has stepped in for my kitchen fire situation and has been amazing assistance!! She has personally helped me in this process of restoring my new purchased home back to its original state.

Amanda does follow up, communicates to all parties involved and has given me a peace of mind in a stressful situation.

“A breath of fresh air in today’s technological environment!”

Corey Scott"
We responded:
"Corey, thank you for sharing your experience with our team member Amanda during the claim process! We realize a claim can be a very stressful time and we are very happy that we were able to provide peace of mind. We appreciate you and will always be here for you anytime you need us!"
Profile photo of Heber Pagoada

Heber Pagoada

September 17, 2026

5  out of  5
rating by Heber Pagoada
"Excellent service, efficiency and price. Thank you, thank you for your attention"
We responded:
"Heber, thank you for the 5 star review and for sharing your experience with us! We appreciate you!"
Profile photo of Rusty Norwood

Rusty Norwood

September 16, 2026

5  out of  5
rating by Rusty Norwood
"Been with Victor Kim State Farm Insurance since 2006
they have always done a great job good rates fast claims
Tank you"
We responded:
"Rusty, thank you for sharing your experience with our agency! Your loyalty to our agency over the last 20 years means the world to us! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Joy Moeller

Joy Moeller

September 16, 2026

5  out of  5
rating by Joy Moeller
"Amanda has been incredibly helpful in filing our claim and setting up repairs. We had a small issue with the repair company that she quickly took care of. No stress to me, which I love!"
We responded:
"Joy, thank you for the 5 star review and for sharing your experience with our team member Amanda! We appreciate you and are happy that we helped take the stress out of the claim process! We will always be here for you anytime you need us!"
Profile photo of Mitch Borchers

Mitch Borchers

September 16, 2026

5  out of  5
rating by Mitch Borchers
"The service that I have received from this office has always been great. Most recently, Amanda was terrific and a huge help in addressing my questions and assisting with my claim, which had some unique issues. She provided some of the best customer service I have seen anywhere for quite some time!"
We responded:
"Mitch, thank you for the 5 star review and sharing your experience with our team member Amanda! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Dani Hampton

Dani Hampton

September 16, 2026

5  out of  5
rating by Dani Hampton
"Cameron was incredibly helpful and made getting our new policy in place so easy! We’ve been with State Farm for years and have always had a great experience. He was responsive, knowledgeable, and made the whole process quick and stress-free. Really appreciate all of her help!"
We responded:
"Dani, thank you for sharing your experience with our team member Cameron! We are happy that he was able to make the insurance process easy and stress-free. We appreciate you and will always be here for you anytime you need us!"
Profile photo of Deborah Benson

Deborah Benson

September 11, 2026

5  out of  5
rating by Deborah Benson
"Cameron was very helpful"
We responded:
"Deborah, thank you for the 5 star review and for sharing your experience with our team member Cameron! We appreciate you and are here for you anytime you need us!"
Profile photo of Duncan and Hondo Emotional Support Human

Duncan and Hondo Emotional Support Human

September 9, 2026

5  out of  5
rating by Duncan and Hondo Emotional Support Human
"I have been a client for over twenty years. First and foremost, there has been very little staff turnover which to me says a lot about the working environment. Everyone there works well together and the client's needs come first."
We responded:
"Thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of cherie Fonseca

cherie Fonseca

September 4, 2026

5  out of  5
rating by cherie Fonseca
"Cameron Cummings really helped me with transferring my rental insurance to my new address."
We responded:
"Cherie, thank you for sharing your experience with our team member Cameron! We appreciate you and will always be here for you anytime you need us!"
Profile photo of John Buschmann

John Buschmann

September 2, 2026

5  out of  5
rating by John Buschmann
"This agency is the best, Amber and Victor have been very helpful with every thing, they have every insurance policy under one roof (home,boat,cars,travel trailer and a builder risk policy)
Thanks guys!"
We responded:
"John, thank you for the 5 star review and for sharing your experience with our team member Amber! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Rob Holder

Rob Holder

August 29, 2026

5  out of  5
rating by Rob Holder
"They are always prompt with returning phone calls and informing me of rate decreases when it can benefit my situation."
We responded:
"Rob, thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Celia Olson

Celia Olson

August 27, 2026

5  out of  5
rating by Celia Olson
"They are great!"
We responded:
"Celia, thank you for 5 star review! We appreciate you and are happy you are part of our insurance family!"
Profile photo of steve haase

steve haase

August 27, 2026

5  out of  5
rating by steve haase
"we couldn’t be more pleased with Victor and everyone in his office"
We responded:
"Steve, thank you for sharing your experience with our agency! We appreciate you and are happy you are part of our insurance family!"
Profile photo of T Nguyen

T Nguyen

August 27, 2026

5  out of  5
rating by T Nguyen
"Super responsive on support. I have not had any bad issues when I have questions, or claims. The team has answered everything that I've had asked. Whether it is regarding why insurance on EV has gone up to what I should do regarding roofing."
We responded:
"Thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Sam Mayes

Sam Mayes

August 26, 2026

5  out of  5
rating by Sam Mayes
"They are all very helpful, and get what you want done."
We responded:
"Sam, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Tanner Welch

Tanner Welch

August 24, 2026

5  out of  5
rating by Tanner Welch
"After several months of having our account a little out of sorts with our old agent, Amber with the Victor Kim office was extremely helpful with getting everything corrected or sorted out. All in all, we've had a positive experience with State Farm over the years and would recommend this office to any of our friends and family looking for coverage."
We responded:
"Tanner, thank you for sharing your experience with our agency and our team member Amber! We appreciate you and are happy you are part of our insurance family!"
Profile photo of Margaret Kocher

Margaret Kocher

August 19, 2026

5  out of  5
rating by Margaret Kocher
"They’ve been my insurance providers for years! Amazing service!"
We responded:
"Margaret, thank you for sharing your experience with our agency! We appreciate you and will always be here for you anytime you need us!"
Profile photo of Julian Arredondo

Julian Arredondo

August 14, 2026

5  out of  5
rating by Julian Arredondo
"We've been a State Farm client for over 30 years, but switched to the Victor Kim Team six months ago. Unfortunately, we've had a couple hail related claims this year and this Team has been incredibly helpful and responsive, including helping us with some claim related delays. Well done you guys and THANKS!"
We responded:
"Julian, thank you for sharing your experience with our agency during the recent claim process. We appreciate you and will always be here for you anytime you need us!"
Profile photo of Ken Audus

Ken Audus

August 14, 2026

5  out of  5
rating by Ken Audus
"Easy to contact on vehicle removal and the addition of a new vehicle to our policy. Quick text and e-mails, all business taken care of and new cards issued with about 30 minutes!"
We responded:
"Ken, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and are here for you anytime you need us!"