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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Adam S.

September 12, 2023

5  out of  5 rating by Adam S.
"Victor and his agents have been with me for a long time. They are a good agency in knowing that they are there if you need them and are quick to serve. Thank you guys!"

Maria Velasquez

August 9, 2023

5  out of  5 rating by Maria Velasquez
"Best agent and office ever. I loved them how they work with me on my car insurance. They resolve everything on timely manner"

Dustin Dade

July 24, 2023

2  out of  5 rating by Dustin Dade
"I would put this State Farm office on hold if you are looking for an agent. I have been with them for over a decade but recently the office staff has been unable to add a new vehicle and student driver without me visiting the office to correct bills every couple of months. These are basic tasks that any insurer should be able to accomplish. I worry about their ability to manage a claim. I have had to do too much babysitting my account for the service I am getting. Currently I do not recommend them."

Shine

July 10, 2023

5  out of  5 rating by Shine
"Amanda has been amazing to work with during my car being totaled. Glad to have state farm, especially Victor Kim's office!"

Denna Bradley

July 10, 2023

5  out of  5 rating by Denna Bradley
"Great rates and wonderful customer service!"

Deborah Moreno

July 4, 2023

5  out of  5 rating by Deborah Moreno
"I love this agency! I can call & get my questions answered promptly and professionally!"

Shannon Sattler

June 28, 2023

5  out of  5 rating by Shannon Sattler
"I have been with this agency about 2 years give or take, and as you can imagine I have had a few issues that required attention from my agent. They are always quick to jump in and make a stressful situation less stressful, or even stress free. I too sold insurance in a past life and that is not an easy job! The staff of agents that Victor Kim has on his roster are A1, all the time. If you are looking to have an excellent experience in regard to insurance needs, theses are your people!"

Olivia L.

June 28, 2023

5  out of  5 rating by Olivia L.
"I've been a customer of Victor Kim's for 12 years. I started with just a small renter's policy when I was in college, then eventually added auto insurance for 3 cars and a homeowner's policy for my first house. Everyone working at the office has always been super friendly and helpful when I call with questions. State Farm rates are very competitive, and the coverage has been reliable through a few car collisions (caused by other drivers) and hail damage to the roof. It's very easy to set the auto pay and not worry about things; the insurance is there when I need it. I've only been a customer of two other insurance agents, but Victor Kim's office wins for nicest service all around."

STEVE

May 24, 2023

5  out of  5 rating by STEVE
"Victor is the best agent. I have known him for years. His assistant, Ed, is great with follow-up. There is no place better in the industry."

Henry Gueary IV

April 1, 2023

5  out of  5 rating by Henry Gueary IV
"Victor Kim and his staff are undoubtedly the best at what they do. I would give them 10 stars if that was an option."

Stephanie Stroud

March 23, 2023

5  out of  5 rating by Stephanie Stroud
"Amanda, in the office, was incredibly helpful when we had questions about the insurance for our small business. She went above and beyond to make sure things were taken care of. The extra time and effort she put into it was so appreciated."

David Sweet

March 22, 2023

5  out of  5 rating by David Sweet
"Everyone at Victor Kim State Farms is always very helpful, nice and knowledgeable. It is especially impressive that Victor Kim even takes phone calls sometimes. I also has the most affordable and best insurance I have found."

George (Everbruz)

February 25, 2023

5  out of  5 rating by George (Everbruz)
"Good place for insurance. Very responsive."

Eric Reid

February 4, 2023

5  out of  5 rating by Eric Reid
"Reliable, friendly folks here!"

Sue Rivir

October 26, 2022

5  out of  5 rating by Sue Rivir
"We had an hail damage on our roof. Victor Kim Insurance helped us through the process every step of the way. Ed contacted me on updates continuously and was a big help. He took excellent care of us."

Mishell Nelson

October 18, 2022

5  out of  5 rating by Mishell Nelson
"Ed Schulte has assisted me many times over the past few years. He is very patient and the epitome of professionalism! He is always helpful and pleasant and exhibits a willingness to put in extra effort to provide excellent customer service!! What a fantastic member of Victor Kim's team. Thank you for the hard work, Ed! Mishell Nelson"

Anita Dolphin

September 14, 2022

5  out of  5 rating by Anita Dolphin
"My SF Agent, Zach, was amazing with helping me get all of my car ins, rental ins and life ins policies all into one pkg with State Farm! He explained each policy and helped me to save over $1700 a year 😊 He even took most of his afternoon to help me and was so polite and informative 😊 I will be telling my friends and family that they should check out how much SF could possibly them save money too😊"

Becky Rogers

September 6, 2022

5  out of  5 rating by Becky Rogers
"Have my policies through them for a while. Heather Baumann is phenomenal. She goes above and beyond to get answers to my questions. Would highly recommend her and the office to friends and family"

Tammy Anders

September 5, 2022

5  out of  5 rating by Tammy Anders
"Heather and her team are the best. Firm understanding of what the customer wants and can afford. Thank you all for help to make shopping insurance so easy"

Jimbo Smith

September 5, 2022

5  out of  5 rating by Jimbo Smith
"The agents and very friendly and quick to respond. They go above and beyond for there clients."

Dennis McCulloch

August 29, 2022

5  out of  5 rating by Dennis McCulloch
"No follow up on housing or. auto claims. I AM RECINDING THIS REVIEW. IT CAUGHT ME ON A BAD DAY. THERE WAS FRUSTRATION OVER MANY THINGS BUT THE SERVICE FROM THE KIM AGENCY WAS NOT A PROBLEM. I AM SORRY."

Terri Spielman

August 27, 2022

5  out of  5 rating by Terri Spielman
"Victor and his staff are very professional and friendly."

Khaleel Rehman

August 17, 2022

5  out of  5 rating by Khaleel Rehman
"Came into the office and Zach was great! Everyone in the office is super nice and I would recommend anyone to do business with Victor Kim’s agency."

mercy latour

August 1, 2022

5  out of  5 rating by mercy latour
"Ed Shulte and Matt Pratt, were phenomenal in being efficient, and saving us money when bundling our multiple vehicle policy. We have been doing business with this office for 12 years and would continue to recommend Victor Kim's for anyone else looking for a change."

Jake Sumwalt

July 17, 2022

5  out of  5 rating by Jake Sumwalt
"They are just the best. Friendly, caring and most of all absolute professionals. The best insurance company I have ever had."